Heat pumps pull double duty — cooling in summer, warming in winter. When one starts falling short, our technicians get both sides of that performance working properly again.
Since a heat pump handles both heating and cooling, trouble can crop up regardless of the season. Typical culprits include refrigerant leaks, a stuck reversing valve that keeps the system from switching modes, ice forming on the outdoor coil, or a defrost cycle that isn't working as it should.
If your heat pump is running nonstop during cold weather without ever reaching your set temperature, that's usually a sign it needs a technician's attention rather than more time to catch up.
Our technicians measure refrigerant charge, test the reversing valve, look for ice buildup on the outdoor unit, and confirm the defrost cycle is doing its job. Since heat pumps have more moving parts than a standard furnace or AC, pinning down the actual cause matters before any repair work starts.
We walk you through what we've found and what fixing it will involve, so you can decide how to move forward with full information.
After the repair is done, we run the system through both heating and cooling modes to make sure the issue is actually resolved across its full operating range. We also check airflow and thermostat signals, since a heat pump depends on accurate communication to switch modes correctly.
Regular maintenance can catch minor issues, like a refrigerant charge that's slightly low, well before they escalate into a complete system failure.
A little frost is normal, but thick ice buildup usually points to a defrost cycle or refrigerant problem worth having diagnosed.
Yes — our technicians repair heat pumps throughout the year, including cold-weather months when reliable heating matters most.
Heat pumps include extra components, like a reversing valve and defrost cycle, that call for their own specific diagnostic process.
Schedule a heat pump repair with CoolEdge HVAC Services and get reliable performance back in every season.
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